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Breakfast Guest Service Assistant Holiday Inn Express London - Southwark, 103 - 109 Southwark Street, London, SE1 0JQ

At Holiday Inn Express London Southwark we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.


The Exciting Opportunity

The position of  Breakfast Guest Services Assistant has become available at Southwark. Reporting into the Breakfast Supervisor, you will be responsible for driving guest service and experience throughout the hotel. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.


Where Will You Be Working?

Holiday Inn Express Southwark is situated in the heart of Central London, just south of the Thames and less than 10 minutes' walk from both the Tate Modern art gallery and Shakespeare's Globe. The hotel is a quick walk from Southwark and Blackfriars Tube Stations, so you can hop on public transport for easy access to the rest of the city. We pride ourselves on investing on our people and delivering oustanding customer service.

What Are We Looking For?

We’re looking for an individual who has:

  • Warm personality
  • Excellent customer focus
  • Ability to multitask
  • Great team working spirit



What’s In It For You?

People love to work with Redefine BDL Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

 We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

    • Everyday discounts from high street retailers
    • Opportunities to be involved in charity and community events
    • Career opportunities, training and help with course fees
    • Discounted hotel room rates for you AND your friends and family that will make you really popular!
    • Incentive programmes
    • Flexible working arrangements because we know your life comes first
    • Free meals on duty 
    • Healthcare plans and Insurance plans (just in case)


What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of  team working, multi tasking and customer service is preferable but full training is provided.

The Bigger Picture

With a real focus on performance, people, quality, profit and communities at Redefine|BDL we transform hotels.


Redefine|BDL Hotels is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.


So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!


Holiday Inn Express London - Southwark
103 - 109 Southwark Street, London, SE1 0JQ

  • Job Ref RBH549
  • Branch Holiday Inn Express London - Southwark
  • Location Southwark
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern 7.00am to 12.30pm
  • Hours per week 30
  • Posted date 28/11/2017
  • Closing date 24/01/2018

The hotel is located in the Bankside area of London and is conveniently located close to many of the riverside attractions such as Tate Modern, Shakespeare Globe Theatre, Vinopolis, Borough Market, South Bank and the London Eye.

The hotel has 136 contemporary style bedrooms, each individually controlled by comfort cooling offering guests a comfortable stay. All our rooms have en-suite facilities, power shower, High Speed WiFi Internet access, direct dial telephones and flat screen television. All rates include a Complimentary Express Start Breakfast.

Holiday Inn Express Southwark officially opened its ground-breaking 48 bedroom extension on Tuesday 6th May 2014.

The unique extension features a number of green credentials, most notably including a living green wall on the side of the building; providing numerous benefits for health and well-being, air quality, reducing noise pollution and building protection.

The roof of the building boasts 24 solar panels for electricity reduction, along with a water reduction system, where rainwater from the roof is filtered and utilised for flushing public toilets. Heat recovery units on each floor of the extension, further reduce overall energy consumption of the hotel.

In addition to the environmental features of the Holiday Inn Express Southwark’s extension, the 48 bedrooms are made up of 24 fully accessible rooms and 24 ambulant rooms.

Holiday Inn Express London-Southwark is a short walk from Southwark Underground Station and Blackfriars Network Rail Station with direct train services to Gatwick and Luton Airports.